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Here's the thing about Customer Retention

If you're in B2B and rely on repeat transactions, you cannot afford to overlook this area of your business. It's a goldmine.

It costs you so much to gain a customer and so little to retain them. A small amount of effort goes a long way in this space.

Customer Retention is a key pillar of your customer maximisation strategy, overlook it at your own peril.


Thank you for taking the time to read and for investing in better thinking.

If you would like to discuss any of the concepts further you can do so by emailing or by clicking here to book a call.

If you enjoyed this article or found it worthwhile, please consider sharing it by clicking on the links below.

Until then, Onward & upward, Jake

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